WebCT Icon

Welcome to Rogue Community College's
WebCT Student Support Site

WebCT Technical Support

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Blue Box with Checkmark Where can you access your WebCT Class on Campus?
Blue Box with Checkmark What do I need to access WebCT off Campus?
Blue Box with Checkmark What are the minimum Computing and Internet Access Requirements?
Blue Box with Checkmark How to get your WebCT Login and Password
Blue Box with Checkmark How do I access my class?
Blue Box with Checkmark Having problems accessing your class?
Blue Box with Checkmark Browser settings
Blue Box with Checkmark What if I use AOL?
Blue Box with Checkmark What We Support
Blue Box with Checkmark Having problems with attaching files to e-mail or discussion messages within WebCT?
Blue Box with Checkmark How do I send an e-mail within WebCT?
Blue Box with Checkmark How do I post a message within the discussion board?
Blue Box with Checkmark Quiz Tips and Hints
Blue Box with Checkmark Other Items of Interest
Blue Box with Checkmark Contacting the WebCT Helpdesk

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Blue Planet Bullet

Where can you access your WebCT Class on Campus?

  • The Library at any RCC Campus.  You must check out a computer in the student lab, computers in the reference area of the Library do not have access to WebCT courses
  • The Computer Labs at any RCC Campus.  Once you register at RCC for a class you are assigned a login and a password.  Please ask one of the lab aides ( in the blue vests) for help if you run into difficulty. You can check the computer lab schedule on both campuses by going to their Web site. [Click Here]
Blue Planet Bullet What do I need to access WebCT off Campus?
  • Access to a computer that meets the minimum requirements. [Click Here]
  • Access to the Internet using either Netscape 4.76  and/or Internet Explorer 5.0.
    WebCT
    is NOT compatible with the latest versions of:
    - Netscape 4.78 and 6.0
    - Internet Explorer 5.5 and 6.0.

Download a supported WebCT browser [Click Here]

Blue Planet Bullet What are the minimum Computing and Internet Access Requirements?
  • A thorough understanding of your computer operating system
  • A Pentium PC running Windows 95 or higher (Pentium 166 highly recommended) OR a Macintosh system 7.5 or better
  • 64 Mb Ram (128 Mb highly recommended) and at least 50 Mb of available disk space for assignments
  • 28.8 modem (56K or better highly recommended)
  • an ISP (Internet Service Provider). 
    Users of AOL (see "What if I use AOL")
  • Netscape 4.76 or Microsoft Internet Explorer 5.0
    (NOT Supported: IE5.5 or 6.0; Netscape 4.78, 6.0)
    Download a supported WebCT browser [Click Here]
  • A word processing software package (Microsoft Word is a RCC standard)
  • Please check your individual classes for specific software requirements that may go beyond the minimum that is specified above. 
    Some classes may require downloading specific versions of required software for the course.
    Look up your class pre-requisites now. [Click Here]

Please note:  Students are responsible for the software and equipment maintenance and setup on their computer.
It is highly recommend that you have current virus checking software installed.
See McAfee [Click Here]

 

Blue Planet Bullet How to get your WebCT Login and Password

Click here to learn how to create your login.

Blue Planet Bullet How do I access my class?

You can access your class at the following Website: http://webct.roguecc.edu

Blue Planet Bullet Having Problems accessing your class?

If you have never successfully accessed your classes then click on help

If you have accessed your classes and are now experiencing problems accessing your class, please contact the WebCT Help Desk

Blue Planet Bullet Browser Settings

The preferences/options in your web browser must have both "Java Enabled" and "JavaScript Enabled" selected.

To make sure you are always looking at the most recent version of a WebCT page, set your browser to reload the page from the server every time you visit the page.  To set this option, look for the Option/Preferences menu selection and make sure that "Every Time" is selected.

Netscape Users Click Here for Detailed Instructions on changing the settings on your browser Internet Explorer Users Click Here for Detailed Instructions on changing the settings on your browser
Blue Planet Bullet What if I use AOL?

It is recommended that if you are using America Online for your Internet Service Provider (ISP), you should use Netscape 4.76 or Internet Explorer 5.0 as your Internet Browser instead of AOL's built-in browser. 
For more detailed information on using AOL [Click here].
To download a brower [Click Here]

Blue Planet Bullet What We Support 
     (students responsibilities)
Browsers * Netscape Communicator version 4.76
Internet Explorer (IE) version 5.0
E-Mail- WebCT E-mail
Operating Systems- Windows 95, 98, & 2000

* Please do not use Netscape Communicator Version 6 or Microsoft Internet Explorer 5.5 or 6.0.
These version have not been fully tested with WebCT and have known problems.

Blue Planet Bullet Having Problems attaching files to e-mail or discussion messages within WebCT?

Questions on how to attach files to your e-mail message within WebCT?
   Click here for step-by-step instructions

Questions on how to attach files to your Discussion message within WebCT?
   Click here for step-by-step instructions

Blue Planet Bullet How do I send e-mail within WebCT?

To get step-by-step instructions with screen shots.  Then click on the link to go there.  Instructions

Blue Planet Bullet How do I post a message within the discussion board?

To get step-by-step instructions with screen shots.  Then click on the link to go there.  Instructions

Blue Planet Bullet Quiz Tips and Hints
  • After answering a question, press the save question button and wait the the red ball to turn into a green star before answering the next question.
  • If your quiz has a password, the only person who can give you the password to enter the quiz is your instructor.
  • When viewing the results of a quiz.  The blue triangle indicates the answer you have selected and the correct answer is denoted by the percent mark.
Blue Planet Bullet Other Items of Interest

You must make sure that you exit (close) your browser by closing the program when you are finished with your WebCT session.  If you leave your workstation unattended after logging on to your WebCT account anyone can access your WebCT courses while Netscape or Internet Explorer is running.  They will have access to all of your courses in your name, they can access your course materials, including the ability to take quizzes, see your quiz results and send e-mail or post messages to the bulletin board in your name.

When taking quizzes make sure that when you press "Submit Answer" button, that you wait for the red ball to turn into a green star before going to the next question.  If you press the "Submit Answer" before the previous questions' red ball has turned into a green star, you risk the possibility of the previous questions' answer not to be recorded properly.

Blue Planet Bullet

Contacting the WebCT Helpdesk

Contact the WebCT Help Desk at (541) 956-7041 or (541) 245-7720
We are open from 8 a.m. to 5 p.m. Monday - Friday during the School Term.

You can also reach us via e-mail at webct@roguecc.edu

*Please note that we can not help you with your class assignments, please contact your instructor for help.


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